Payment Policy

Effective Date: February 11, 2025

Welcome to GoldAuraGems! This Payment Policy outlines the terms and conditions related to payments made on our website goldauragems.com. By making a purchase, you agree to comply with this policy.

1. Accepted Payment Methods

GoldAuraGems accepts the following payment methods:

  • Credit & Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay & Google Pay

  • Bank Transfers (for bulk orders only, contact customer support for details)

  • Gift Cards & Store Credit (issued by GoldAuraGems)

2. Payment Processing

  • All transactions are processed securely using encrypted technology to ensure the safety of your information.

  • Payments are charged at the time of purchase.

  • Orders will only be processed and shipped once full payment has been received and verified.

3. Currency & Pricing

  • All prices on our website are listed in USD ($).

  • International customers may be subject to currency conversion fees by their bank or payment provider.

  • Prices are subject to change without prior notice.

4. Taxes & Duties

  • Sales tax is applied where required by law and calculated at checkout.

  • International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the buyer.

  • GoldAuraGems is not responsible for any additional charges imposed by local authorities.

5. Payment Security

  • We use industry-standard encryption and fraud prevention tools to protect your payment details.

  • GoldAuraGems does not store full credit card details.

  • If unauthorized transactions are detected, please contact your bank and our customer support team immediately.

6. Payment Issues & Order Cancellations

  • If your payment is declined, please check with your bank or try an alternative method.

  • GoldAuraGems reserves the right to cancel any order due to payment fraud, suspected fraudulent activity, or system errors.

  • If an order is canceled, the payment will be refunded to the original payment method within 7-10 business days.

7. Refunds & Chargebacks

  • Refunds are issued in accordance with our Refund and Returns Policy.

  • Unauthorized chargebacks may result in suspension of your account and future orders.

  • If you believe there is an issue with your payment, contact info@goldauragems.com before filing a chargeback with your bank.

8. Contact Us

For any payment-related inquiries, please reach out to:

  • Email: info@goldauragems.com

  • Phone: +1 702-668-9879

  • Address: 164 Hickory Ridge Drive, Las Vegas, Nevada, United States