Privacy Policy

Effective Date: February 11, 2025

Welcome to GoldAuraGems! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website: goldauragems.com.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing/shipping address.

  • Payment Information: Credit card details, PayPal account information (processed securely via third-party payment gateways).

  • Technical Data: IP address, browser type, device information, cookies, and usage analytics.

  • Customer Support Data: Any communications or inquiries made to our customer service.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders, including payment verification and shipping.

  • Provide customer support and respond to inquiries.

  • Improve our website, services, and user experience.

  • Send promotional offers, updates, and newsletters (if subscribed).

  • Detect and prevent fraudulent transactions and security risks.

  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Service Providers: Third-party vendors for payment processing, order fulfillment, and website hosting.

  • Legal Authorities: If required by law or to protect our business from fraud or security threats.

  • Marketing Partners: With your consent, we may share data for targeted promotions.

4. Data Security

We implement industry-standard security measures, including:

  • SSL encryption for secure transactions.

  • Restricted access to personal data.

  • Regular monitoring and security updates.

However, no data transmission over the internet is 100% secure. We encourage users to protect their accounts and use strong passwords.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance user experience.

  • Analyze website traffic and performance.

  • Personalize marketing efforts.

You can manage cookie preferences through your browser settings.

6. Your Rights & Choices

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt-out of marketing emails by clicking the “unsubscribe” link.

  • Request data portability or restrict data processing.

To exercise these rights, contact us at info@goldauragems.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

8. Changes to This Policy

GoldAuraGems reserves the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date.

9. Contact Us

For any privacy-related concerns, please contact us at:

  • Email: info@goldauragems.com

  • Phone: +1 702-668-9879

  • Address: 164 Hickory Ridge Drive, Las Vegas, Nevada, United States