Privacy Policy

At GoldAuraGems, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from our store. By using our services, you agree to the terms outlined below.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: When you place an order or create an account, we collect your name, email address, shipping and billing addresses, phone number, and payment details.
  • Browsing Information: We may collect data on your browsing behavior, such as IP address, browser type, pages visited, and how long you stay on each page, to improve your user experience.
  • Cookies: We use cookies and similar technologies to enhance your experience, remember your preferences, and track site performance. You can manage your cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process and deliver your orders, including sending order confirmations and shipping updates.
  • Customer Service: To provide assistance, answer inquiries, and resolve any issues related to your orders.
  • Marketing & Promotions: To send you information about new products, special offers, or updates. You can opt-out of these communications at any time.
  • Site Improvement: To analyze user behavior and feedback, allowing us to improve our website’s functionality and user experience.
  • Legal Compliance: To meet legal and regulatory requirements, including fraud prevention and risk management.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement industry-standard measures, including encryption, secure servers, and regular security audits, to protect your data from unauthorized access, disclosure, or misuse.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party providers who assist us with shipping, payment processing, and marketing. These providers are obligated to protect your data.
  • Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or government request.

5. Your Rights

You have the right to:

  • Access, Update, or Delete your personal information by logging into your account or contacting us directly.
  • Opt-Out of marketing communications by following the unsubscribe instructions in our emails.
  • Request Information about how your data is being used.

6. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we will securely delete or anonymize your data.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any personal information.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Street: 164 Hickory Ridge Drive,Las Vegas,Nevada,United States.
Phone number:  702-668-9879
Email: info@goldauragems.com
Website:goldauragems.com